Why you can’t always trust mattress reviews


Whether you’re trying to select a restaurant for dinner or preparing for a big purchase, reviews are a common way many consumers conduct research before making a decision. They can be a great way to learn about other customer’s honest opinions about their experiences with a product or service.

When it comes to shopping for a new mattress, there are tons of mattress review sites that you can choose from. Unfortunately, many of these sites have serious conflicts of interest, so you may want to take their recommendations with a grain of salt.

Reviews you can’t always trust

One of the most common conflicts of interest is affiliate links. These review sites partner with mattress brands to offer discount codes via special links on their website. When a customer uses that link to purchase a product, the review site will get a commission. It’s not hard to see that a site might give a product a better review if they’re getting a cut of the sales.

Some review sites are even owned by mattress brands, which makes the conflict of interest especially precarious.

At The Original Mattress Factory, we do not pay for reviews (and we definitely don’t own any review sites). We always strive for a transparent approach to manufacturing and sales, so this tactic simply doesn’t line up with our company philosophy.

Ask your friends and family

Instead of placing too much stock in these mattress review sites, we recommend that you turn to your friends and family for their recommendations. Ask around about where your loved ones have shopped in the past. What was their experience? How is their current mattress holding up? Would they recommend it, or would they suggest trying something else?

These recommendations can be a great place to start your mattress-buying journey, and you can trust your friends and family to give you honest reviews.

What works for someone else might not work for you

Mattresses are a very personal purchase. The comfort, durability, support, and price needs can vary drastically from person to person. What works for someone else might not be a perfect fit for you — and that’s OK! Ultimately, the decision is yours.

That’s why it’s important to do your research and take time to test out mattresses for yourself. If you have any questions about mattress materials or features, feel free to ask us. No one knows more about mattresses than the team here at The Original Mattress Factory.

Check out Mattress Shopping 101. 

Ready to start your mattress buying journey? Come to The Original Mattress Factory first. No one knows more than our team about what makes a great mattress great. Whether you buy from us or not, you’ll be better prepared to make a smart mattress buying decision. Find a store near you.